There are two questions you need to ask the next time you're engaging a professional services firm
There are two questions you need to ask the next time you’re engaging a professional services firm
Question 1 is straight forward. There should be recent (and in the same sector/industry) examples of successful delivery of a similar scale – measured in terms of team size, budget and public profile. But there should also be consistency in team composition. It’s critical to get teams (or key members from that team) that have previously delivered results. Question 2 is a little more subjective but in our 15 years’ experience it is a key point of difference when looking for firms that will ‘go the extra mile’.
In Part 1 (Working in Blended Teams) of our Policy Implementation Insights we looked at the benefits of delivering government policy through “blended teams” – a team that combines your team’s skills and resources with external expertise from a professional services firm. The success of your blended team depends on finding the right professional services firm.
Senior commitment can make or make break your next blended team. There are numerous examples where firms only commit senior resources (i.e. at the principal and partner level) one day in every month – normally coinciding with a board or program meeting. Lack of senior commitment is routinely listed as one of the major risk factors for blended teams involved in major programmes of work.
A better model sees senior resources co-located on site – very much in the style of ‘management by walking around’. This ensures senior resources remain connected. What does that mean for you? Your team gets to work alongside an experienced person(s) that they can learn from, ask questions of and go to for help. You also benefit from another set of eyes and ears but with the experience to analyse how things are really going, and if necessary work with you to find and deliver solutions.
At the very least your blended teams need weekly face to face contact with senior resources (and daily email/telephone access). But better again would be face to face contact 2 to 3 times per week. The increased visibility builds trust within the blended team – a key factor in identifying problems early.
Get the best out of your blended team – look for external resources with a proven track record and make sure you are getting that day to day senior commitment.
In our next part of our Insight series we will look at Building the Right Governance Framework.
In the meantime if you have any questions about the Apis Insights or would like to know more about our services contact us.
ACT’s top female player Alison Bai (ACT) will take on top seed Arina Rodionova (VIC) in the third match on centre court at the Apis Canberra International on Thursday.
Australian Davis Cup player John Millman (AUS) has been forced to withdraw from his first round clash against Sasi Kumar Mukund (IND) due to a shoulder injury.
Current world No. 18 and proud Canberran, Nick Kygios alongside Apis Canberra International player and Bradley Mousley surprised Curtin Primary School
Top seed Jordan Thompson (NSW) has withdrawn from the Apis Canberra International due to tonsillitis.
Canberra firms Yellow Edge and the Apis Group are delighted to announce the launch of a joint scholarship for participation on the 2017 Global Leadership Practices China (GLP) Program.
It is with great pleasure that Apis announces a number of recent staff promotions to support the growth of its Canberra based professional services team.
Apis has come on board as a Territory Breakfast Sponsor for the Rosie Batty Roadshow Breakfast in Canberra, reflecting its commitment towards active community involvement.
Apis, a Canberra based professional services firm, has signed a two-year sponsorship agreement with Tennis ACT, claiming the title sponsorship of Canberra’s marque global tennis event, The Canberra International, for both 2016 and 2017.
Flexibility comes in many forms and is a fundamental part of the modern workforce.
Hassan Adhami provides an insight into the type of work that Apis does through discussing the work that we undertook in partnership with the Clean Energy Regulator.
Annya gives her insights into Apis and what it means to her to work with us:
A recent engagement focussed on developing a compelling business case for the digital transformation of extant systems.