Evaluation and Review

Monitoring, reviewing and evaluating progress and outcomes arising from major initiatives, including delivery projects / programmes and government grants and funded programs.

  • Program Reviews
  • Project/Programme Health Checks and readiness assessments
  • Post implementation review
  • Monitoring and evaluation
  • Program assurance
  • Gateway review services

Delivery Management

Delivery management services including business and ICT project / programme / portfolio management, reform implementation, agile delivery and transformation management, underpinned by industry best practice methodologies. Management services apply across full delivery lifecycle, from concept to closure and benefits realisation.

  • Portfolio/Programme/Project Management
  • Delivering, establishing and supporting governance
  • Developing PM frameworks
  • Establishing and running project management Offices (PMO’s)
  • Developing and managing integrated schedules
  • Release Management
  • Risks and Issues Management
  • Resource Management
  • Benefits Management
  • Transformation Management
  • Communications/Stakeholder Management
  • Management Reporting

Complex Procurement

Design, planning and management of complex procurement, through sourcing strategy development, tender management, contract negotiation, contract management and transition or decommissioning. Applies across business services, ICT services, software, facilities, infrastructure, grants and funded programs. Services include expertise in commissioning and market engagement.

  • Sourcing Strategy
  • Procurement planning
  • RFT development
  • Tender evaluation planning
  • Tender assessment and facilitation
  • Negotiation services
  • Contract management
  • Whole of Life Pricing analyses

Business and Digital Design

Full business and digital design services through policy analysis, service design, user research, process mapping, requirements development, user experience design and design assurance including user acceptance testing.

  • Requirements definition
  • Business Process Design
  • Concepts of Operation
  • Service Delivery Model
  • Operating Models
  • Operational Procedures
  • Business analytics
  • Systems Analysis
  • Solution Architecture

Strategic Advice

Strategic planning and advisory services, incorporating business case development, feasibility studies, delivery concepts and models, governance and reporting frameworks, programme / project set-up and schedule development.

  • Business and Corporate Planning
  • First and Second Pass Business Cases
  • Options Analysis
  • Cost/Benefits Analysis
  • Scoping studies
  • Project/Programme Management Office set-up, including governance and reporting